Welcome to The Grayson on the Rail

Paulina Bustamante

Stars: 4

Couldn’t miss on giving GoR a review! I have been living here for almost a year now and can’t stress how comfortable I am here. It’s clean, neighbors are friendly, security is timely and takes care of business when there’s disruptions over night. The location is prime so close to Tempe and access to freeway to get to work and just minutes away from Downtown Phoenix. I will be honest I am not happy with the cost I pay in comparison to the pricing new move ins are coming in which is why my review isn’t a solid 5 start. I am debating on renewing my lease as my rent is still extremely high for a studio and not matching what’s advertised online. All in all, amazing community but pricey.

Sep 15, 2023

Monica Merrifield

Stars: 5

This review is for the property’s maintenance technician, John. John is the most friendly-hard working person and strives to do the best he can! Thank you for helping restore items that needed to be fixed in a timely manner. Thank you John!

Sep 12, 2023

Lamont Slater

Stars: 4

I wanted to leave a few comments about my experience at The Grayson on the Rail. I will be leaving the complex once the lease ends to move to a larger place, but I would like to share some pros and cons: Pros: Fernando, with the maintenance staff is on point! This is one of the most responsive communities that I lived in with regards to service requests that are needed for the apartment. Not only are they responsive, but they do great work in repairing the issue. Excellent location: This spot has great access to everything you need. With the rail outside of the complex, it makes it very convenient to take in some of the action that happens downtown. New management is slowly transforming the community: The new community manager, Mr. Jeff Owens is very responsive and has made changes that keep the community safe. In the past, the front gate would be broken for weeks at a time, which allowed some homeless men/women to access the property. Since Jeff has arrived, the gate has rarely had any issues, and the one side gate that was broken for a while, was immediately repaired. Additionally, there used to be a lot of old sofa's and furniture around the property, but this issue seems to be rectified. Tenants: Most of the tenants here keep to themselves. There is a significant ASU population here, so if this is a deal breaker, then you may not want to move here. Not that the students are loud, but the vibe is definitely college student-esque. Cons: Many of the residents do not pick up after their dogs. As a result, the building in the center reeks of urine. Management should impose a stiff fine for residents that do not pick up after their dogs. Gym facilities: The facilities are relatively new, but the space is very small. In a post-covid world, working out in this space could be challenging. Balcony: There are no balconies at this location, but you can have plants or furniture outside of your door. Overall, this is a good spot. I selected this location from out of state to be close to my job. Now that I am familiar with my surroundings, I have decided to move. If you are looking for a place with attentive and competent management, responsive maintenance staff and the conveniences of ASU, downtown Tempe and downtown Phoenix, then this is the place for you!

Aug 02, 2023

Jake Michael

Stars: 5

Jul 15, 2023

Stephanie Scruggs

Stars: 4

I'm raving about the service and attention I receive here at the Grayson on the Rail ,Jeff the manager has gone around and above to help me through my resources to pay rent on time so I don't develop extra fees , Jennifer is also a Gem she is not only friendly but also very knowledgeable and kind , I've lived here since opening 3 years ago and have signed another lease because I love living here !!!!!

Jul 10, 2023

Aleksandra Krzanowska

Stars: 5

Have Been living here since last November and I absolutely love it. New management is really good. Glad we have some professional people running the office now and not like before adults acting like immature high school kids. After I sign my lease we had to redo it all over again 2 weeks after moving in. Unbelievable. For the past couple of months new people has been running the office and I couldn’t be happier. They are very helpful, professional, know what they doing, easy to talk to and just overall nice people. Not like before snarky with attitude. For the 1st time, since I live here I see this new manager Jeff walking around almost daily checking the property, making sure everything is good. Office ladies are very helpful and sweet Poleth and Jennifer. Maintenance guys are amazing. Love them and If I need anything right away is being taking care of. I’m very happy living here. This place, is in great location, close to the airport, Tempe and super close to train. Highly recommend this place.

Jul 10, 2023

Aleksandra Krzanowska

Stars: 5

Have Been living here since last November and I absolutely love it. New management is really good. Glad we have some professional people running the office now and not like before adults acting like immature high school kids. After I sign my lease we had to redo it all over again 2 weeks after moving in. Unbelievable. For the past couple of months new people has been running the office and I couldn’t be happier. They are very helpful, professional, know what they doing, easy to talk to and just overall nice people. Not like before snarky with attitude. For the 1st time, since I live here I see this new manager Jeff walking around almost daily checking the property, making sure everything is good. Office ladies are very helpful and sweet Poleth and Jennifer. Maintenance guy John Cervantes is the best. Love him. He gets the job done and his friendly. Anytime I ask for help yo fix something John is here to help. Love it. If something needs to be fixed, is being taking care of right away. I’m very happy living here. This place, is in great location, close to the airport, Tempe and super close to train. Highly recommend this place.

Jul 10, 2023

Jessica Goodwin

Stars: 5

I had a great experience I had such a sweet and very knowledgeable nice young lady name Poleth show me the apartment complex. Im still torn on which apartment to go with but I feel very confident on making my decision on which apartment I should choose. After having such a great experience at this place. I think I’ve made my mind up

Jun 20, 2023

Lyndsey L

Stars: 4.5

It’s been a few years since we have felt happy to come home. We get amazing lighting in our apartment, friendly maintenance staff. Quiet neighbors and no solicitors. We really do love it here & hope for it to continue to be better

May 24, 2023

Jacob G.

Stars: 5

I have not had any problems with management. The place has been well maintained. No insects, the community here is amazing.

May 12, 2023

zoe marr

Stars: 5

Maintenance is quick to respond to work orders. Fernando is the best and his help is very appreciated and his friendly nature always makes it a comfortable experience!

Mar 21, 2023

Manuela Velez

Stars: 5

I have been living here for almost a year now and I absolutely love it! It is the perfect and quiet community. The staff are outstanding especially Miguel Fernando and John C! They came to fix my blinds and a few other things for me. They were polite, very helpful, efficient and came into my apt. without their shoes on without me even asking! I am even considering renewing my lease because I don't think I can find anything better or at a reasonable price!

Mar 20, 2023

Colin Johnson

Stars: 5

John C. In maintenance is a great worker! Has always taken care of our maintenance issues with our apartment.

Mar 06, 2023

Shonna McCarty

Stars: 5

I toured with Trevor yesterday and he was amazing and answered all our questions and very professional

Feb 23, 2023

DAZZLE MEBABE

Stars: 5

Fernando is great efficient , professional and it's always good to have someone on the staff who is like him! The maintenance team is small, but they act pretty efficiently once they are alerted. These are newer apts but we live near homeless, and that is just city pro and cons. I've lived here a few months, and its quiet, and honestly I respect everyone's experience, but when we rent, we can only be so critical. The landscaping , gym, pool are nice, office is always clean and smells nice.

Feb 20, 2023

Talia Caparelli

Stars: 4

Miguel with the engineering / maintenance team is awesome! He is always so friendly - quick with a hello and a wave every time I cross his path, and he is always a pleasure to work with whenever there is a maintenance issue.

Feb 13, 2023

Tyler Hanson

Stars: 5

Trevor has been instrumental since I have noticed him working full time at the Grayson on the Rail. He has vastly improved the resident support here and is always a joy to talk to. John C also did an excellent job at fixing my drain issue. He was efficient and fun to talk to. He is doing a great job.

Feb 08, 2023

Cup P

Stars: 5

I seen Claudia talking to one of the other residents and I join in and I would love to leave her a review that’s she is doing a wonderful job

Feb 04, 2023

Random Joe

Stars: 5

Claudia is the best worker she keep the property super clean

Feb 04, 2023

James Blackmen

Stars: 5

I’m one of the residents and I meet the maintenance worker Claudia she keep the property every clean very kind and helpful

Jan 23, 2023

James B.

Stars: 5

i meet the maintenance work Claudia she keep the property every clean and on spot and is very nice and kind and very helpful

Jan 23, 2023

April Slater

Stars: 5

Shout out to Fernando for not only his kind manner when replacing the toilet tissue roll in our bathroom, but he noticed that we remove our shoes upon entering and he automatically removed his shoes too.

Jan 20, 2023

Xavier Navejar

Stars: 5

Fernando and Miguel replaced a broken piece on my toilet paper holder…they did it quick and efficiently while I worked from home. Very helpful, overall love this place!

Jan 07, 2023

Xavier Navejar

Stars: 5

Fernando and John replaced a piece on my toilet paper holder…they did it quick and efficiently while I worked from home. Very helpful, overall love this place!

Jan 07, 2023

pf1aame

Stars: 5

Shout out to Fernando and John Cervantes the maintenance crew at Grayson, my wife and I put in a request and John came right in and took care of everything fast and efficient same day! We really appreciate it he was very polite and even took his shoes off before entering our home, shout out to him

Dec 05, 2022

Aleksandra Krzanowska

Stars: 5

First and for most... the TWO office people Trevor Hopper and Izzy Dominguez are absolutely amazing. Both of them are so helpful, great customer service skills, answered all my questions and replied to my emails in timely manner. The company that owns the building is very lucky to have them both here... they are superstars. I just moved here, to be exact One week ago, Trevor and Izzy made this whole move experience so easy. I couldn’t asked for better people to help me finding my new place that I can call home. Rey the new office manager was gracious and helpful as well. Maintenance gentleman that helped me the first day was awesome. Love living here... Thank you Trevor & Izzy. You guys are rockstars.

Nov 19, 2022

Lyndsey Littlejohn

Stars: 5

Just a quick update we’ve been here a few months now & can honestly still say We love it here. Fernando one of the maintenance men is so helpful & kind. He’s very friendly & works fast. I put a request in yesterday for our heater not working and he came this morning to fix it & our adjusted the water heater since it’s getting cold outside ! Awesome staff on board. My partner & I moved in a month ago today & our experience here so far is fantastic. Much MUCH better than our previous complex. It has beautiful high ceiling that makes our space look less compacted. It has beautiful counter tops with stainless steel appliances & hardwood flooring. We are on a second story & never EVER hear our neighbors upstairs. I love to walk my dog in the complex as it has nice greenery and lighting at night. I love that it’s a gated community but you can access one way only hoping they can add a key entry for the other side instead of driving all the way around. It’s a quiet area. We have noticed a few ants in our kitchen not sure why we keep it clean and do weekend deep cleans. Just sprayed some bug spray hoping it’ll take care of the few we are seeing. Have not seen any roaches, scorpions or other insects. I’m living for the aesthetic of the interior it blends really nicely with my decor. Sorry this review is everywhere. We’re very happy to be renting at this community & hope to continue having great experiences. It is a little pricey but it’s worth the spend for a cozy living. :)

Sep 24, 2022

Lynds

Stars: 4

My boyfriend and I have lived here since October of last year and we still are very happy here. We of course have minor maintenance requests that need to be brought up a few times or stop by the front office to get it addressed but it works out eventually. Thankfully nothing urgent. The downside right now that we’re dealing with is no parking after 7pm due to most spots being filled. Second we referred our friend in the complex and she moved in so there’s currently an advertisement for $500 referral from referring friends/family. Since the new staff has been in office Jennifer one of the new team members has stayed in contact with returning phone calls or updating me on information which is really nice. Hoping that the checks will be delivered sometime this week. Currently on the third week since we were originally supposed to have them in the mail. Overall really beautiful apartments & quiet neighbors. Would recommend highly. :)

Sep 24, 2022

Lyndsey Littlejohn

Stars: 5

My partner & I moved in a month ago today & our experience here so far is fantastic. Much MUCH better than our previous complex. It has beautiful high ceiling that makes our space look less compacted. It has beautiful counter tops with stainless steel appliances & hardwood flooring. We are on a second story & never EVER hear our neighbors upstairs. I love to walk my dog in the complex as it has nice greenery and lighting at night. I love that it’s a gated community but you can access one way only hoping they can add a key entry for the other side instead of driving all the way around. It’s a quiet area. We have noticed a few ants in our kitchen not sure why we keep it clean and do weekend deep cleans. Just sprayed some bug spray hoping it’ll take care of the few we are seeing. Have not seen any roaches, scorpions or other insects. I’m living for the aesthetic of the interior it blends really nicely with my decor. Sorry this review is everywhere. We’re very happy to be renting at this community & hope to continue having great experiences. It is a little pricey but it’s worth the spend for a cozy living. :)

Sep 24, 2022

Will Weber

Stars: 5

The property manager was really knowledgeable and friendly.

Sep 20, 2022

MrsAguila`s Nails

Stars: 5

Aug 28, 2022

Angel Jimenez

Stars: 5

I've lived here since the property was known as Cabana on Washington. I was in a 2 bed/ 2 bath (1211) and All I can say is that I was relieved when the property management changed to The Grayson On the Rail. The new staff were a MAJOR IMPROVEMENT! Christina, Monique, Izzy, and the two maintenance guys were always friendly and helpful. The team was also on the same page, and I was always treated with respect as a tenant. Thank you for your efforts, Grayson on the Rail, and you should all be commended.

Aug 02, 2022

Oh you didn't know

Stars: 5

Beautiful complex. Hopefully a 2 bedroom opens up soon!

May 29, 2022

Kolbe Dumas

Stars: 5

Monique in the front office was spectacular! Very upfront and transparent about the various fees as well as the policies of the community. She sealed the deal for me alone!

Apr 25, 2022

Daniel Camacho

Stars: 5

Monique was amazing! I get her personality and it’s incredible. She made the process go so smoothly and I recommend her forsure moving forward for anything. I have no doubt that she can help with anything you need.

Mar 13, 2022

Brie Harriel

Stars: 4

My lease is almost up here and overall I have enjoyed my time at Grayson on the Rail. It is very dog friendly, the apartments are updated and I've had no maintenance issues, my neighbors are for the most part friendly and it feels safe. My only complaint comes from the price. I live in a studio and my rent renewal price would be comparable to quite a few 1 bedrooms on the market. Due to that, I'm exploring other places to move to that I can at least get more space for the price. But overall, I think many people would be happy to stay here.

Mar 12, 2022

Nathaniel

Stars: 5

The staff is the most responsive and helpful group of individuals I have come across in my search for a new home in Phoenix. Monique and the property manager both helped take away so much stress and are helping making my move across the country so much easier! THANK YOU SO MUCH! Cant wait to be there as an official resident.

Mar 03, 2022

Matthew Rivera

Stars: 5

Great place amazing staff had an amazing tour and information shared I’m on the waiting list can’t wait to move in .

Feb 10, 2022

Daisy G.

Stars: 5

My experience living here for a year was great! My husband and I never never really had a problem, and if we did they took care of everything immediately. -Quiet neighbors -Next to Tempe Beach park -The gym was great although small -parking was never a issues -Felt safe Although prices are up now, like everywhere else, I do recommend.

Feb 05, 2022

Kyle M.

Stars: 4

Not satisfied but also not disappointed. Firstly, it's in a seemingly good location. Pretty central, but it's still in a "business park" type area. Yeah...

Feb 01, 2022

Kyle M.

Stars: 4

Not satisfied but also not disappointed. Firstly, it's in a seemingly good location. Pretty central, but it's still in a "business park" type area. Yeah...

Feb 01, 2022

iamjustsaying

Stars: 5

this apartment is wonderful. If your thinking of leasing I would. It's clean. It's quiet. It's a nice community.

Jan 11, 2022

Rajan Williams-Ng

Stars: 5

Dec 11, 2021

Hector Carmona

Stars: 5

Everything about this place is awesome. I toured with Monique who is amazing. She toured me around the property and gave me the run down on all the amenities, features, and answered all my questions fully. Definitely check it out!

Dec 07, 2021

Max Shrapnel

Stars: 4

They handle issues so fast here. Very impressed with tenent care especially on a corprate level. I would reccomend applying here...

Nov 07, 2021

cassidy free

Stars: 5

Monique helped us so much!!! She gave us a discount on our washer and dryer unit for the apartment and her tour was very thorough. She was friendly all the way through! Would definitely recommend this property and it’s people!

Oct 30, 2021

Abby Gastelum

Stars: 5

Oct 14, 2021

CR T

Stars: 5

Sep 21, 2021

Briana Bridgewater

Stars: 5

I toured with Monique and while they didn’t have any availability until July and August I’m super excited about renting here in the future. She was so polite and excited about how great the community is. She took her time to show me all your courtyards even though it was a super hot day so I am very grateful! Thank you Monique!

Jun 13, 2021

Corey Trulove

Stars: 5

Jun 12, 2021

Devan

Stars: 4

Overall this was a good apartment experience. Central location close to 4 downtowns in the valley and ease of access to freeways. The only complaints I have are loud college students some weekends especially when ASU is in session and you can hear neighbors stomping around upstairs.

Jun 06, 2021

madrid valeria

Stars: 5

Christina was amazing fast, and honest. Great experience.

May 13, 2021

Maddie Brimhall

Stars: 5

Love the new staff here! Salina is great so helpful and professional. Grounds and my apartment are beautiful love living at this new community.

Mar 27, 2021

Carter H

Stars: 5

Christina is fantastic! She always has an upbeat attitude and knows how to brighten the day! Thank you so much for your hard work! Keep it up

Feb 16, 2021

Kimberly Juvrud

Stars: 5

I live at cabana washington. i want to express my appreciation of the staff. they are respectful, polite, responsive & caring! i'm 57 yrs old & recently sold my home of 33 years. i absolutely love my apartment! i love the design, the appliances & great attention to detail. kimberly

Sep 01, 2020

세오y

Stars: 5

Fancy apartments, all brand new, well-managed, kind staffs.

Aug 17, 2020

Lukas

Stars: 5

Beautiful apartments, great location, excellent staff!

Aug 04, 2020

Gabriel Saado

Stars: 5

Jon and michelle definitely went above and beyond to help me out, recently built so lots of move ins, but they still had time to continuously reach out and make sure I was taken care of. No review on the apartment yet, as I haven’t moved in. But so far theyve definitely been lots of help.

May 12, 2020