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APARTMENT REVIEWS IN Phoenix

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RESIDENT REVIEWS

Check out some of the positive reviews of The Grayson on the Rail Apartments! At The Grayson on the Rail Apartments, we value all our residents voices, and can’t wait for you to see our apartments for yourself.

Check out some of the positive reviews of The Grayson on the Rail


m
12/01/2025

Nice apartments! Staff in the leasing office are very friendly. Quick maintenance. 24/7 fitness and pool are very clean. There are also many grassy areas suitable for walking dogs!

J
11/24/2025

I've been in and out of apartments much of my adult life and The Grayon on the Rail is easiily the best complex I've lived in. Its a great location, super close to the 51 and 202 freeway, the Phoenix Zoo, Botanical Gardens. I learned the units are five years old. They've been kept in very good condition. My washer and dryer are quiet, as is the dishwasher. I was very surprised when I moved into my unit that faces the freeway that it's SO QUIET. Even at rush hour. The complex as a whole is quiet. The people I've met here are nice and polite. The property is kept clean and tidy. They have a gym and nice office area with wifi, coffee, and a printer. And the management? That's the deal maker or breaker for me. I've lived in luxury high rise condos and when the management sucks, it makes a great view, nice amenities etc. far less enjoyable. Painful even. But Jeff, the manager, and Jennifer, the asst manager at Grayson on the Rail really have their acts together. Not only are they professional and kind, but their sincerity is genuine. You know what it's like when you talk to aparment management or leasing agents who sound like most everything they say is a memorized placation. I've not met a single employee here who has that attitude. The price is very fair for the location and quality, too. I'm in a 2-bedroom unit. They also have one-bedrooms and studios. I believe there are about 200+ units, most of them studios. My life is pulling me to live in a different location for awhile, but sould the opportunity arrise in the future for me to live on this side of town again, this is the first place I'll look for my new home.

E
10/01/2025

I have been here about 2.5 years, and this might be the best apartment complex I have ever lived in. They are well insulated and SILENT when you are inside.I barely even hear my washer or dryer in a studio apartment. The layout of said studio is incredibly well thought out, and I am able to have a bedroom space, a living room space, and pantry space plus a kitchen island I bought and added, and it does not feel cramped at all. In all my time, I have never needed to have a maintenance request, it is just that well built and maintained. THe leasing staff are truly great people, they always know what is going on, and they host great events.As far as location, you ate minutes away from downtown Tempe, Papago Park and the Zoo/Botanical Gardens, the airport, and just down the highway from downtown Phoenix. You can beat it.

M
05/18/2025

I am honestly beyond impressed with your leasing consultant Jennifer Humann, she was not only attentive and knowledgeable but you can tell she genuinely cares for the people involved this community! Having agents that are so resourceful make it any easy decision to want to proceed with moving here, your team is lucky to have her!

E
04/28/2025

I just want to give a special shoutout to Jennifer who made my move in process very easy and painless she was very understanding and caring about my situation despite the fall backs I had but she helped out anyway she can and she even managed to give me another unit at a more affordable price and made reasonable accommodations to my ability I’m already liking this property due to the fact it’s so close to everything including the airport, downtown and my job as well as having valid transportation like the metro rail and my unit was also clean despite minor issues maintenance was on top of it I’m looking forward to making this my home for years to come.

M
02/21/2025

I am moving from out of state and was worried about that whole process to start. I toured with Jennifer, who is absolutely amazing. She was so kind, gave me so much information about the area and I can tell she will be a great person to keep in communication with while living here. I was able to sign my lease less than 24 hours after touring, even thought I’m not moving until April. Jennifer was able to reserve the apartment for me. Paperwork was easy, no hidden fees and I don’t have to give them my 1st month until I move in April. Overall so excited to live here and can’t express how great the property is in person. I came in and the property was 100% like the photos. The grounds and pool area were so clean. Thank you Jennifer for your help!!

B
02/06/2025

Lived here for two years. The only reason I moved was due to wanting to be closer to work. I experienced next to no issues in my time here, and the ones I did have were taken care of very quickly.

F
12/01/2024

Clean facility and friendly staff.

P
11/11/2024

Verified Resident

Amazing help and setup
I had a very difficult time leaving my last apartment and the staff here helped me seamlessly get setup even with all of the stress. Jennifer went above and beyond to help me get into the apartment I was looking for. I am forever grateful for all of the help they have provided. Excited to be living here.

M
08/26/2024

(Translated by Google) I like the complex. It's very safe and quiet. The management staff are always helpful. And Mr. John from maintenance is always on top of things and always ready to help. (Original) Me gusta el complejo. Es muy seguro y muy tranquilo. El personal de administración siempre te ayudan. Y el Sr John de mantenimiento siempre está pendiente de todo y siempre se cuenta con su ayuda


The reviews displayed on this page represent a selection of positive feedback from our customers. Not all reviews are shown, as we prioritize showcasing the most favorable experiences to highlight the quality and satisfaction of our products/services. The views expressed in these reviews are those of the individual customers and do not necessarily reflect the opinions of everyone who has used our products/services. We strive to provide an honest representation of customer satisfaction, but we cannot guarantee that every customer will have the same experience.

Call Us
480-999-0739
Address
5300 E Washington Street
Phoenix, AZ 85034
Office Hours
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM
Sunday: Closed
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